By role
One hotel, seen from each role.
The general manager asks about guests and revenue. The head of housekeeping asks which rooms are ready. Front office asks who is arriving and what they want. Same hotel, different questions.
What does a general manager need from hotel software?
What a hotel general manager needs from software: guest spend and extras, revenue per available room, labour cost and a team that runs on its own.
What does a head of housekeeping need from software?
What a head of housekeeping needs from software: a room board in step with the PMS, fair room allocation and instructions that reach every attendant.
What does front office need from hotel software?
What front office needs from software: arrivals with wishes and extras, one inbox for guest messages, rooms ready on time and a handover you can trust.